Fulfillment Policy

Effective Date: July 2023

Thank you for choosing Easy Outsource for your outsourcing needs. This Fulfillment Policy outlines the terms and conditions related to the fulfillment of services when using Stripe as the payment method on our platform. By using our services and making payments through Stripe, you agree to comply with this Fulfillment Policy.

  • Order Processing Time:

  • Upon successful payment through Stripe, Easy Outsource will begin processing your order promptly.
  • The processing time may vary based on the type of service ordered and the specific requirements outlined in the job description.

  • Communication and Collaboration:

  • Effective communication between clients and Easy Outsource is essential to ensure the accurate and timely completion of services.
  • Clients are responsible for providing all necessary information and materials required for the successful fulfillment of the service.
  • For any payment or accounting inquiries, please contact accounting@easy-outsource.com

Deposit Policy:

  • Clients are required to pay a deposit equivalent to half of the first month's service fee upon initiating an order.
  • The deposit secures the commitment of both parties and is deducted from the total service fee upon completion of the contract

  • Service Delivery:

  • Easy Outsource is committed to delivering high-quality services within the agreed-upon timelines.
  • Clients will receive updates and notifications regarding the progress of the service through the Easy Outsource platform.

  • Refund Policy:

  • Easy Outsource follows a no-refund policy unless the service has been terminated before the scheduled end date.
  • Refund requests are only considered if the client terminates the service before the agreed-upon end date. Such requests must be submitted within 30 days of service termination.

  • Dispute Resolution:

  • In case of any disputes or disagreements between clients and Easy Outsource contractors, both parties are encouraged to resolve the matter through open communication.
  • Easy Outsource may intervene in the dispute resolution process to facilitate a fair and equitable solution.

  • Payment Confirmation:

  • Upon successful completion and delivery of the service, clients are required to confirm the service's acceptance through the Easy Outsource platform.
  • Confirmation of service acceptance triggers the completion of the transaction, and funds will be processed through the Stripe payment system.

  • Cancellation Policy:

  • Clients may request the cancellation of a service order with a 30-day notice period.
  • Cancellation requests must be submitted through the Easy Outsource platform.

  • Currency Information:
  • All transactions on Easy Outsource are conducted in USD (United States Dollar), CAD (Canadian Dollar), and AUD (Australian Dollar). This is dependent on the client’s location.
  • Currency conversion rates are determined by Stripe's payment system.

  • Security and Privacy:

  • Easy Outsource prioritizes the security and privacy of payment information processed through Stripe.
  • All financial transactions are conducted securely through Stripe's payment gateway, and sensitive information is handled in accordance with our Privacy Policy.

By using Easy Outsource and making payments through Stripe, you acknowledge and agree to abide by the terms and conditions outlined in this Fulfillment Policy. Easy Outsource reserves the right to update or modify this policy at any time without prior notice. Clients are encouraged to review this policy periodically for any changes.

If you have any questions or concerns regarding this Fulfillment Policy, please contact our customer support team at [customer-support@easy-outsource.com].

Thank you for choosing Easy Outsource for your outsourcing needs.

Easy Outsource | 301 King St. West Toronto, ON Canada | info@easy-outsource.com